Shipping policy

SHIPPING FAQs

WHICH SHIPPING CARRIER DO YOU SHIP WITH?

We use Sendle for all domestic orders within Australia. We do not ship our products internationally.

Shipping from Sydney, Australia to your location ranges between 1-7 business days. If you need your package to arrive faster, please reference our shipping options at checkout for additional costs that may apply. 

PLEASE NOTE THAT SHIPPING FEES FOR RETURNED ITEMS OR REFUNDS ARE NOT REFUNDABLE.

CAN YOU SPEED UP MY CUSTOM ORDER?

Selecting a faster shipping method will only change the speed at which the completed item is shipped to you. Additional rush charges can be applied if an order needs immediate attention and shipment.

WHEN DO YOU SHIP?

Orders processed during the business week (Monday-Friday) are typically shipped within 1-2 business day. Orders processed on the weekend are typically processed on the following Monday or Tuesday.

DO YOU HAVE WEEKEND DELIVERY?

Orders purchased over the weekend will not be processed until Monday (excluding holidays). For any concerns about shipments or delivery times, please contact hello@dimplesgolf.co for additional assistance.

CAN I CANCEL/CHANGE MY ORDER?

We will make every effort to make changes or cancel your order - if this is the case, please do contact us at your earliest convenience at hello@dimplesgolf.co.

Have any other questions? No worries, get in touch and we'll answer them for you too.